our Clients said about us
year, East Riding Quality Home Care Ltd conducts a survey among
its clients to measure levels of satisfaction and to identify
ways to further improve the services that we provide. We ask all
our clients to provide us with their views on the overall Care
packages that they receive and on specific aspects such as how
well they felt the carers conduct their duties, and rate their
Carers in terms of punctuality, reliability and politeness.
help us identify methods of improving your Quality of life in-line
with the way that Care Quality Commission for Social Care is assessing
us, we also asked feedback from clients on the Quality of their
is a snapshot of the findings for East Riding Quality Home Care
of Clients' comments as how we could improve our services
services all round"
"No improvement required, Good communications."
"Couldn't have wished for a better service"
"Reliable consistent, friendly thorough, thank you, I would
"Very pleased with the service provided. It is important to
me that we have continuity of the same care team which is received."
"A massive thanks to our carer, everything is fine."
"You and your staff provide an excellent service and for me
personally could not improve."
"I feel the service is excellent and find it very satisfactory"
"Very capable in handling anything and everything for us, service
"You do excellent for me at present, thank you."
"We are completely happy with all you do for us and we tell
your Free consultation and the full list of our services,
Us on - 01482 635433
to 17:00 Mon-Fri
of hour calls