What our Clients said about us
 

Each year, East Riding Quality Home Care Ltd conducts a survey among its clients to measure levels of satisfaction and to identify ways to further improve the services that we provide. We ask all our clients to provide us with their views on the overall Care packages that they receive and on specific aspects such as how well they felt the carers conduct their duties, and rate their Carers in terms of punctuality, reliability and politeness.

To help us identify methods of improving your Quality of life in-line with the way that Care Quality Commission for Social Care is assessing us, we also asked feedback from clients on the Quality of their Life.

Here is a snapshot of the findings for East Riding Quality Home Care Ltd.

 
Some of Clients' comments as how we could improve our services
 
"Excellent services all round"
"No improvement required, Good communications."
"Couldn't have wished for a better service"
"Reliable consistent, friendly thorough, thank you, I would certainly recommend."
"Very pleased with the service provided. It is important to me that we have continuity of the same care team which is received."
"A massive thanks to our carer, everything is fine."
"You and your staff provide an excellent service and for me personally could not improve."
"I feel the service is excellent and find it very satisfactory"
"Very capable in handling anything and everything for us, service top class."
"You do excellent for me at present, thank you."
"We are completely happy with all you do for us and we tell everyone."
For your Free consultation and the full list of our services,

Call Us on - 01482 635433

Office Hours

9:00 to 17:00 Mon-Fri

Out of hour calls

077 43 5009 20

Download CQC inspection report PDF 94.05 KB (opens in a new tab)

We are registered, and therefore licensed to provide services, by the Care Quality Commission.

You can also find us on

NHS choices
Website

 

Cardiff 4402343

 

 
 
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